Shipping policy
At Royal Pitarah we do our best to provide hassle free experience to our customers.
In case of any queries regarding product information, dispatch or delivery, you can whatsapp us at +91-9999193219 or email us at royalpitarah@gmail.com. We assure you to get back to you as early as possible.
Timings- | MON – SAT | 10:00 AM – 6:30 PM IST
DOMESTIC SHIPPING
We offer free domestic shipping in India on all orders. However a fee of ₹100 is charged on all COD orders
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Domestic orders are shipped within 24 hours of placing the order.
- Delivery in India typically takes 3-5 working days depending upon the location.
- Prepaid orders paid by credit card take 1-3 days for delivery once shipped, while orders paid by cash on delivery take 2-5 days for delivery.
INTERNATIONAL SHIPPING
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International Shipping is free on all orders above ₹10,000 or equivalent.
- Flat Shipping charges for international orders applicable as below:
1. 0 to Rs. 5000- Shipping Rs.1000/-
2. Rs.5000 to Rs.10,000- Shipping Rs.1500/-
3. Above Rs.10,000/- Free Shipping - International orders are usually shipped between 5-8 working days after the order & payment confirmation and delivery will vary depending on the country and location.
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Transit time for international orders will vary, depending on the location. International delivery cannot be guaranteed within a time frame due to customs
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Please Note: VAT, duties and taxes will be applicable as per your country's regulations and are to be borne by the customer. These charges will be billed separately to you by the courier company at the time of delivery.
ORDER TRACKING
Once your order is shipped, the tracking information is sent to you via email. Please visit the courier partner website specified in the mail and enter the tracking number shared with you to track the current location of your shipment and expected date of delivery
Should you have any questions about your order dispatch, you can email us at royalpitarah@gmail.com
We are not responsible for any delays caused by natural calamities and unavoidable circumstances
Happy Shopping
Royal Pitarah